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In early 2007 we defined our six key responsibilities and these have shaped our reporting and the initial scope of our Corporate Responsibility (CR) programme.
This year we asked the question "What is success?" for our work in CR. We will know we are being successful when:
- Our working population understand and support our approach to CR and our six key responsibilities and takes account of the concerns of society as they do business on a day-to-day basis.
- We are using our skills, information and expertise to best effect in our interactions with our communitites and have become identified with a specific community focus.
- Our business is prepared to seek out and develop socially responsible opportunities and invest in developing them to the point where they become self sustaining.
This has been defined in our vision for CR at Experian. In our CR Strategy, this translates into three areas:
Business as usual
Our objective is to further embed CR ideas into our into normal business processes. This may involve changing our product development processes to ensure questions are asked about the social and environmental benefits and risks. Or it may mean building environmental appraisals into the business case for facilities’ development. We already have a good model in our ‘Fair Information Values Assessment’ process which is conducted before any new information collection or use is approved. We have also already built CR considerations into the process for approving strategic projects through our Strategic Projects Committee (SPC).
Focusing our community programme
Our aim is to focus a substantial portion of the community programme on giving individuals and communities a deeper understanding of financial management and encouraging entrepreneurship. We’ll do this by channelling central funds into big impact, nationally important projects with this focus. The other portion of the community programme will continue to be focused locally: funds will be used to support local sponsorships, employee volunteering and charitable giving.
Big Ideas
We aim to use CR to help us infuse the business with a spirit of innovation. Our management of CR - particularly our interactions with stakeholders and our horizon scanning work - will provide a catalyst for entrepreneurial ideas that can have a major social impact. We’ll aim for the ideas to be ultimately self sustaining and ideally transportable across business regions.