A critical part of debt collection and recovery is being able to create a complete picture of every customer. Accurate, up-to-date and complete data informs the actions and conversations between the organisation and the debtor for the best possible chance of debt recovery as well as the rehabilitation of the customer.
Experian offers a complete range of data services for debt collection to cleanse, append, validate and enrich customer information. Data is cleansed and validated against a range of corroborative sources with up-to-date contact information, bank details and other key elements from the customer's credit file appended. Profiling demographic and behavioural data provides a better understanding of the customer. Experian also offers effective debtor tracing to enable contact to be re-established with customers.
Keep up with customers who try to escape debt by moving
Information that enhances the collections and recoveries process
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